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The Mobile Device Challenge

Monday, January 31, 2011 at 11:14am by Archive
Archive

Business needs to secure mobile devices. Account for mobile devices. Manage mobile devices. Let employees access their apps on mobile devices. These are – more or less – the requirements in the new world of mobile devices.

But employees are also consumers. They use their devices not just for work, but for life too.

Employees can also store 82 pictures of their child from last weekend’s soccer game, bank account numbers and friends’ phone numbers. They leave their devices lying around: getting lost under a stack of papers (only when the ringer’s off, of course) or on the sink at the Starbucks restroom. They set the device on top of the car to futz with the key, the coffee, the briefcase and the car seat–and then drive off with their device skittering across three lanes of traffic, coming to rest in the gutter only to be picked up by who-knows-who. All this gives the IT guy at their company heart palpitations.

The business needs to be able to govern the device and, more importantly, the business data on it.

But the employee – who is also a consumer – needs to control his data. He doesn’t want his company mucking around in his private stuff, maybe erasing his pictures or possibly looking at his personal data.

These two needs are at odds.

Can a business secure and govern mobile devices like they need to while respecting employees’ privacy? Can business manage the business lifecycle of devices while letting individual employees manage their devices and control their own data?

In our work to secure the digital lives – including the mobile lives – of our consumer and business customers, we’ve been exploring this topic quite a bit. Stay tuned. Send us your thoughts.

And in the meantime, join us on February 24 for a deep dive into the security-privacy balancing act with Jules Polonestsky, a privacy and legal expert and co-chairman and director of the Future of Privacy Forum.

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