About Me

Archive

Archive

Read More

Enterprise Blogs

Feeds & Podcasts

Meet the Bloggers

Archive

Tags

"McAfee FOCUS 12", "McAfee FOCUS 2012", #12scams, #changedmypassword, #ChatSTC, #DigitalDivide, #eCommChat, #McAfeeFOCUS, #MerryMcAfee, #MFETrivia, #MobileMyths, #SecChat, #SecurityLegos, #SecWebinar, #SextRegret, $1 million guarantee, .pre, 0 day vulnerability, 0day vulnerability, 1-day, 3DS, 3G, 3Rs, 12 Scams of Christmas, 49ers, 99 things, 419 scam, 2011 Threats Predictions, 2012, 2012 Gartner Magic Quadrant, 2012 London Olympics, 2012 Security Predictions, 2012 Virtual Sales Kickoff, 2013, 2013 predictions, 2013 threat predictions, 2013 threats, Aaron Swartz, Abbreviation, ABC, ABC News, Abu Dhabi, Accelerated Deal Registration, access to live fraud resolution agents, Accountability, Account hacked, Account Takeover Scams, Accredited Channel Engineer, ACE, ACE certification partner, ACE Incentive Rebate, ACH, Acquisition, ActionScript, addiction, addiction to Facebook, Adobe, Adobe Flash, Adobe Reader, adult dating service, adult entertainment, adult online content, advance-fee fraud, Advanced Persistent Threat, advanced persistent threats, Advanced Threat Defense, adware, AET, affiliate marketing schemes, Aishwarya Rai videos, Aitkin Creek Primary School, Aitkin Creek Primary School Craigieburn, alephzain, Alex Merton-McCann, Alex Thurber, AllAccess, All Access, AllAcess, Amazon, American jobs, Amitabh Bachchan dies, AMTSO, Amy Chua, analysis, and Data Loss Prevention, Android, Android/BadNews, Android/BadPush, Android/Chuli, Android/Chuli.A, Android/DeaiFraud, Android/FakeToken, Android/FakeUpdates, Android/FkSite, Android/FkSite.A, Android/JobFraud, Android/NickiSpy, Android/OneClickFraud, Android/Smsilence, android antivirus, Android Bot analysis, Android Dropper, Android Exploit, Android Malware, Android Malware Analysis, Android Market, Android Mobile Malware, Android Rooting Exploit, Android security, android security app, Android slide, Android SMS broadcast, animation, anit-spam, Annual Channel Partner Satisfaction Survey, Annual Partner Survey, Anonymous, Anonymous Group, anti-malware, anti-phishing, anti-phishing phishing spam anti-spam anti-malware “identity theft” “computer security” scams firewall, anti-pshing, anti-spam, anti-spyware, anti-theft, anti-virus, anti-virus program pops up, Antievasion, antimalware, Antisec, antivirus, Antivirus software, AP, APIs, App Alert, AppContainer, Apple, Apple iOS, application blacklisting, application control, application developers, applications, application security, App Lock, AppLocker, app protection, apps, app safety, app security, app store, app stores, APSA13-02, APT, APTs, arrests, Arun Sabapathy, ASIC, Ask Toolbar, ASL, ASLR, ATM scams, ATM skimming, ATS, attack, attackers, attacks, augmented reality, Australia, Australian Government, authentication, AutoIt, automated clearing house, automated transaction server, automobile, automotive, Autorun, AutoRun malware, AV, AV-TEST.org, avatar, award, awards, AWE2013, AxizWorkgroup, Aylesbury, Backdoor, Backscript, Back To School, backup data, Backup Security, bad-reputation URLs, Bad Apps, BadNews Bug, balanced scorecard, bank accounts, bank fraud, banking, banking applications, banking fraud, banking trojan, banks, Barbara Coloroso, Barcelona, Barrett Brown, batchwiper, Battle Hymn of the Tiger Mother, bCyberwise, Bec Spink, behavior-based detection, behaviour, Belarus, Bernie Madoff, best practices, beyond the PC, Big Data, big security data, bill collectors call for nonpayment, Bill Rancic, binaries, binary, Bing, Bin Laden Scams, Biological Computer, biometric authentication, biometrics, Bios, Bioskit, birthday greetings, Bitcoin, bittorrent, BlackBerry, Blackhat, Black Hat, black hat hackers, Blackhole Exploit Kit, Bloomberg, blue screen, Blue Toad, Bluetooth, Bollywood, BOM, bombings, book, bootkit, Boston Marathon, bot, botnet, botnets, bots, box.com, box.net, boyfriend, boys, brain power, Brazil, BRB, breach, breakup, breakups, Brent Conran, Brent Sanders, Bring your own device, Britney Spears, broker, browser, bueno, buffer overflow, bullying, Burger King, business continuity, businesses, Business IT, byod, C&C command bot, C&C communication, C&C Server, C-SAVE program, CA, CallWindowProcA, Cameron Diaz, Canada, canada online scams, Canadian celebrities, Canalys, CanSecWest, captain of football team, car hacking, case study, Cayman Islands, CD9, CDC, celebrities, celebrity, celebrity phone hack, Celebrity video in Facebook, cell phone, cell phones, certificate authority, certification, CES, CES 2013, Chainfire, chain mails, Chameleon, Change Control, change your password day, Channel Demand Generation Kit, channel partner, Channel Partners, Channel Partner Town Hall, Channel Program, Channels Town Hall, Channelwise Awards, Charity Phishing Scams, chart, chat, chat rooms, check in, Checklist to keep teenagers safe online, child identity theft, child labour, children, children online safety, children safety online, child safety, Chile, China, Chinese, chris barton, Christian Morales, christmas, Christmas scams, christmas shopping, Christmas shopping concerns, Christmas shopping crimes, Chrome, chromebook, CIO Insomnia Project, Cisco, CISO, CISO Executive Summit, Citadel, Citrix, Civil War, class action lawsuit, classblogs, cleaning up, clickjacking, cloud, cloud-based, cloud-based collaboration, cloud application, cloud apps, cloud based application, Cloud city, Cloud computing, Cloud Expo, cloud security, Cloud Single Sign-On, Club Penguin, CMP, CNBC, CNN, code size, codes malveillants, Cofer Black, cold boot, collaboration, college students, Colombia, Command and Control, Commercial/SMB, Commercial and Enterprise Deal Registration, Communications and the Digital Economy, community service, Complete Endpoint Protection Enterprise, complex, Compliance, Comprehensive Malware Protection, Compromised Sites, computer, computer issues, computer loss, computers, computer security, computer setup, computer support, computer theft, computerworld, conference, Conficker, conférence utilisateur, Connected Home, consolidation, Consumer, consumerization, consumerization of IT, consumer mobile, consumers, Consumer Security, consumer threat alert, Consumer Threat Notices, consumer threats, Consumer Trends Report, content, Content Protection, content security, Continuing Education, control, conversion rate optimization, cookies, Cool Exploit Kit, Cork, corporate data, corporate network, Corporate Responsibility, cost of losing your smartphone, counter identity theft, creating safe passwords, creating strong passwords, credit card fraud, credit card fraud and protection, credit card skimming, credit card thefts, credit fraud alerts, credit monitoring, credit monitoring and resolution, credit scores, crimeware, criminal hacking, critical infrastructure, CRN, cross-site scripting, CSP, CTO, Culture, cupcake, currency, customer data, customer service, Cutwail, CVE-2010-3333, CVE-2012-0158, CVE-2013-0422, CVE-2013-0633, CVE-2013-0634, CVE-2013-0640, CVE-2013-0641, CVE-2013-1493, CVE 2012-1535, CVE 2012-1723, CVE 2012-1889, CVE2013-0422, Cyber, cyber addiction, cyber attack, Cyberattack, cyber attacks, cyberattacks, cyber bullying, cyberbullying, Cyberbunker, cybercasing, cybercrime, Cybercrime, cybercriminal, cybercriminals, cyber criminals, Cybercrims, cybercrooks, Cyber Defence, Cyber Defence Center, Cyber Defense Symposium 2012, cyberdéfense, Cyber Ed, cyber education, cybereducation, cyberespionage, cyber ethics, cyber fraud, Cyber Insurance, Cyber Intelligence Sharing and Protection Act of 2011, cybermom, Cyber Monday, Cyber Monday shopping, cybermum, cyber mum, Cybermum India, Cyber risks, cybersafe, cybersafety, cyber safety for women, Cyber safety tips, cyber safety tips for women; International Women’s Day;security software;, Cyber savvy mom, cyber scams, cyberscams and identity theft, cyber schemers, cyber scrooges, cyber security, cybersecurity, cyber security awareness, cybersecurity concerns, Cyber Security Mom, cybersecurity mom, cyberspace, cybersquatter, cybersquatting, cyber stalking, cyberterrorists, cyber threat, cyberthreats, cyberwar, cyber warfare, cyberwarfare, cyercrooks, DAM, dangerous searches, Darkshell, DAT 6807/6808, data, Database, database activity monitoring, database security, data breach, data breaches, data center, Datacenter, data centers, data center security, Datacenter Security, Data Center Security Channel Kit, Data Center Security Channel Kit Guide, Data Classification, data governance, data loss, Data Loss Prevention, Data Protection, Data Protection Act, Data Protection Regulation, data theft, dating, dating scams, dating site, Dave DeWalt, Dave Marcus, David Small, DDoS, Deal Registration, decade of cybercrime, deceptive online promotions, decline, dedicated security appliances, Deep Command, Deep Defender, DeepDefender, Deepika Padukone, Deep parsing, DeepSAFE, DefCon, DefCon Kids, Defender 2013, Delete Virus, Delta Goodrem, democracy, denial of service, denied credit, Denmark, DEP, Department of Broadband, Department of Commerce, department of defense, depression, detection, development, device, Device Control, devices, dewalt, DEX, Dexter, digital age, digital assets, digital assets survey, digital assets worth, Digital Certificates, Digital Deception, digital device, digital devices, Digital divide, digital gadgets, digital life, digital life protection, digital music and movie report, digital natives, digital reputation, digital retail, digital security, distributed denial of service, distributor, DLP, Dmitri Alperovitch, dmp stealing, DNS, DNSChanger, DoCoMo 110 Dialer, DOD, dog breeders, dogs, Domain Generation Algorithm, Dorgbot Skype, Dorifel, DoS, DougaLeaker, download, downloader, downloaders, doxxing, drawing cyber lines, drive-by downloads, drivers licences, drivers license, drivers license identity theft, dropbox, Dubai, dumpster diving, Duqu, e-card scams, e-gold, e-mail id, earnings, easter, Easter scam, eBay, EBC, ecards, ecard spam, eCommerce, Ecuador, Edublogs, education, educational games, educators, Eelectric Vehicle, EFF, ELAM, elcomsoft, election, Electronic Medical Records, electronic voting, email, Email & Web Security, Email & Web Security, email accounts, email content security, Email Protection, emails, email scam, email scams, email security, email spoofing, email tracking service, embedded, embedded devices, Embedded Security, embedded security solutions, EMEA, Emerging Markets, Emerging Market Security, EMM, emma watson, emma watson pictures, empathy, employee policies, employment fraud, Employment Identity Theft Scams, encoding, encrypted text file, encryption, Encryption App, end-to-end security architecture, Enda Kenny, endpoint, Endpoint Protection, Endpoint Protection Advanced, Endpoint Security, Endpoint security suite upgrade, endpoint suites, energy, Enhanced Deal Registration, ENISA, enterprise, enterprise-grade DLP, enterprise firewall, enterprise mobility, enterprise resource planning, enterprise scurity, enterprise security, envy, Envy on Facebook:A Hidden Threat to Users’ Life Satisfaction?, epayment, ePHI, epo, ePO DeepCommand, ePO Deep Command, ePolicy Orchestrator, Epsilon, epsilon security breach, ERP, ESM, espionage, etiquette, EU, European teen research, EV, evasion, Evernote, evoting, Executive Briefing Center, Executive Briefing Centre, Exif, ex partners, exploit, Exploit-CVE2013-0422, Exploit-CVE2013-0422 Analysis, Exploit-Kits, Exploit Analysis, exploitation, Exploit for Android, exploiting real brand names, Exploit Kit, exploits, Exynos, Ezzidine Al-Qassam, facebook, Facebook clean up, Facebook friends, Facebook likes, Facebook photos, Facebook safety, Facebook Scam, Facebook Security, Facebook spam, Facebook Threat, Facial recongnition, factory reset, fake-av, fake ads, fake alert, fake ant, fake anti-virus software, fake anti virus, Fake AntiVirus, Fake Anti Virus Scams, FAKEAV, FakeBank, FakeBankDropper, fake emails, Fake Identity, fake installer, FakeRean, fake security software, fake software, fake system tool programs, faketoken, fake updates, fake websites, Fake YouTube plugin, false, false news, families online, family, family identity safety, family online safety, family online safety tips, family protection, Family Safety, Farmville, Fast Start SMB Training, FBI, FBI warning, FDCC, features, federal, Federal Cybersecurity, Federal ID, Festi, fictitious identity theft, FIFA, file scanning, file sharing, filtering products, financal, Finance, Financial Fraud, financial industry, financial institutions, Financial Market Security, financial organizations, financial records, financial scams, Financial Security, Financial Services, financial software, Firefox, Firesheep, firewall, FISMA, FitBit, Fixed Function Devices, Flame, Flamer, Flash, flashback, Flash Player, Focus, Focus11, FOCUS12, FOCUS 2011, forensic, forrester, forwards, foul language, Foundstone, Fourth Quarter 2012, France, France Law, Français, fraud, fraud resolution, fraud resolution agent assistance, fraudulent, fraudulent credit card or bank charges, free, freely downloadable morphing tool, free money scam, free money scams, free offers, free WiFi spots, french, French Law, Friday Security Highlights, friends, FTC, functions calls, fuzz, fuzzing, G-J Schenk, Galaxy SIII, gambling, game of thrones, games, gaming, gaming consoles, Garter, Gartner, Gartner Security and Risk Management Summit, Gauss, Gavin Struthers, geolocation, George Kurtz, George W Bush, geotag, geotagging, Gert-Jan Schenk, GFIRST, GhostShell, gift cards and iPad promotions online, gift online shopping, gifts, gift scams, girlfriend, Giveaway, global channel partner, Global Cybersecurity, global education program, Global Payments, Global Risk 2012 report, Global SecurityAlliance Partner Summit, Global Threat Intellgence, global threat intelligence, Global unprotected rates, gmail, gold software support, good parenting, google, Google booth, google code, Google Glass, Google Play, government, government networks, governments, Gozi, GPS, grads, graduation, graphs, gratis, Great Place to Work; Best Workplaces Ireland 2013, GSM, GTI, Guardian Analytics, hack, hacked mobile phones, Hacked Sites, hacker, Hackers, hackers steal credit card numbers and sensitive personal data, hacking, Hacking Exposed, Hackitivism, Hacktivism, hacktivists, Hacktivity, halloween, Happy Families, harassment, Harbowl, hard token, Hashtag, HASHTAG as a name, HB1140, head in the sand, Healthcare, Healthcare Security, Healthy Harold, Heat Map, heidi klum, Heuristics, Hi5, highroller, HIMSS12, HIPAA, hips, Hispanic, HITECH, hoax, hoax - slayer, holiday, holiday gifts, holiday malware, Holidays, holiday scams, holiday screensavers, holiday shopping, holiday shopping fraud, holiday shopping scams, holiday snaps, holiday websites, home network issues, homework, host intrusion prevention, Host IPS, household devices, How Secure Is My Password?, how to check computer, how to keep teens safe online, how to protect, how to protect devices, how to search online, how to secure wireless connection, how to set up wi fi, how to talk to kids, how to talk to teens, HTML5, HTPPS, https, HV, Hybrid Vehicle, IaaS, IBISWorld, iCloud, ICS, IDA, IDC, idenitty theft, identify potential cyber-threats, identify spam, Identity, identity as a service, Identity CoE, identity exposure, identity fraud, identity fraud scams, Identity Management, identity protection, identity protection $1 million guarantee, identity protection alerts, identity protection fraud, identity protection surveillance, identity surveillance, identity theft, identity theft. app privacy, identity theft celebrities, identity theft expert, identity theft fraud, identity theft McAfee, identity theft protection, identity theft protection identity protection fraud, identity theft protection product, identity theft resolution, identity theft ring, identity theft risk, identity theft scams, identity theft tax scams, Identity thieves and cybercriminals, identity threat protection, IDF, IDF 2011, IDF 2012, IDK, IDS, ID theft, IE 10, iframe, IIM Bengaluru suicide case, illegal immigrants, image.exe, Image stealing, image stealing trojan, images uploaded to FTP, image theft, impersonation, in.cgi, Incident Response, Incumbency Advantage Program, indentity, India, India cybermum, Indian Celebrity video, Indian kids, Indonesia, industrial control systems, infected mobile apps, infographic, information, information collected by advertisers or social media marketing, information growth, Information leak, Information Protection, Information Security, Information Warfare, Infosec, Infrastructure, Initiative to Fight Cybercrime, in love, in lurve, innovation, innovative, insiders, Insider Threats, Instagram, integration, Integrity, Integrity Control, intel, Intel Cloud SSO, Intel Developer Forum, intellectual property, Intelligent Systems Framework, internet, Internet access, internet addiction, internet connected devices, internet enable devices, Internet evolution, Internet Explorer, Internet Explorer 10, Internet filtering, internet identity trading surveillance, Internet monitoring, Internet of Everything, Internet of Things, Internet Phishing Scams, internet privacy, Internet Safety, internet safety list for 2013, Internet Safety News, internet safety software, internet safety solution, Internet Safety Solutions, internet safety tips, internet safety tips. internet safety news, Internet scams, internet security, internet security news, internet security tips, Internet slang, internet time limits, Internet voting, Interop, in the cloud, introduction to social networking, IntruShield, intrusion detection, intrusion prevention, Intrusion prevention systems, intuitive, In vehicle Infotainment, investment scams, IoE, iOS, iOS 6.1, IoT, IP, iPad, iPad scams, iphone, Iphone 5, iphone security, IPS, IPv6, IQ, Iran, IRC bot, IRCBOT for android, IRCE 2012, Ireland, Irish Examiner, Irish Prime Minister, IronPort, IRS, IRS scams, I Series, ISF, ISP, Israel, Israeli Defense Force, IT, IT as a Service, IT market, itouch, IT Security, IT Security market, iTunes, iWatch, Japan, japan earthquake safe donation, japan earthquake scams, japan tsunami scams, jar, java, Java exploit, Java Runtime Environment, JavaScript, Java update, Java virus, Java Vulnerability, jelly bean, jihad, job applications, Joe Sexton, John Bernard Campbell, JPEG, JPEG Commands, jpg, Julia Gillard, julian Assange, July 9, Justin Coulson, KakaoTalk, kama sutra koobface, KaoSpy, Kathleen Morris, Katrina Kaif, keep family PC safe, keeping kids safe online, keep mobile smartphone safe, Kelihos, kernel, Kernel 0day vulnerability, kernel mode, keycatchers, keyless, keyloggers, key logging, kids, kids on internet, kids on iPhone, kids online, kids online behavior, Kids online behaviour, kids online safety, kids on twitter, kids safety, king county, knowledge assets, KnowledgeBase, koobface, Korea, Kraken, kurtz, labs, language translation, laptops, Larry Ponemon, LART, Last Resort, Late Payment Scam, law, law enforcement, LCEN, leaked passwords, leaked personal information, legal, legal identifier, legal risk, Legos, Leopold Primary School, Lethic, Life Education, LilyJade, linkedin, links, Linux, Linux/Exploit:Looter Analysis, Linux and Windows, Little Red Box, live-tweeting, live access to fraud resolution agents, Living Social, lizamoon, Lloyds, loader, location data, Location services, locked-, Lockheed Martin, locks, logging out of accounts, loggins, login details, LOIC, LOL, London, loneliness, Looter Analysis, Lori Drew, loss of gadgets, lost, lost computer, lost or stolen driver’s license credit cards debit card store cards, lost or stolen Social Security card or Social Security number, lost or stolen wallet, lost PC, lost wallet protection, lottery, love, Love Relationships and Technology, luckysploit, LulzSec, M&A, M2M, Maazben, mac, mac/OSX, Mac antivirus, mac malware, Mac OS X, Mac OSX, Mac passwords, Mac security, mac threat, Magento, Magic Quadrant, mailbox raiding, Mail fraud, mail order bride spam, make passwords secure\, Malaysia, maleware, Mali, Malicious Android Application, malicious apps, malicious code, malicious files, malicious program, Malicious QR Code, malicious sites, malicious software, malicious website, malicious websites, malware, malware analysis, Malware Experience, malware forums, malware protection, Malware research, malware samples, malware spread through chat link, malware statistics, malware stealing credentials, malware threats, malware using skype as spreading vector, malweb, managed security services, Managed Service Provider, Managed Services, Management, managing personal affairs online, Mandatory Security Hotfix, map, mapping the mal web, maps, Marc Olesen, Mariposa, Maryland, mass mailing worm, mass sql injection, master boot record, mastercard, Maturity Model, MBeanInstantiator vulnerability, MBR, mcaf.ee, McAfee, Mcafee's Who Broke the Internet, McAfee-Synovate study, McAfee Advice Center, mcafee all access, McAfee and Verizon keeping customers safe, McAfee AntiSpyware, McAfee Antivirus Plus, McAfee Application Control, McAfee Asset Manager, McAfee Channel, McAfee Channel, McAfeeChannelChief, mcafee channel chief, McAfee Channel Partner, McAfee Cloud Security Platform, McAfee Compete Endpint Protection suites, McAfee Consumer Threat Alert, McAfee Data Loss Prevention, McAfee Deep Command, McAfee Deep Defender, McAfee Digital Divide study, Mcafee DLP, McAfee Email Gateway, McAfee Email Gateway 7.0, McAfee Email Protection Suite, McAfee Email Security, McAfee EMM, McAfee Employees, McAfee Endpoint Encryption, McAfee Endpoint Suites, McAfee Enterprise Mobility Management, McAfee Enterprise Mobility Manager, McAfee Enterprise Security Manager, McAfee ePO, McAfee ePolicy Orchestrator, McAfee Exploring Digital Divide Study, McAfee Facebook page, McAfee Family Protection, McAfee Family Protection for Android, McAfee Firewall Enterprise, McAfee FOCUS, McAfee FOCUS 2011, McAfee free tool, McAfee Global Unprotected Rates Study, McAfee Identity Protection, mcafee identity theft protection, McAfee Initiative to Fight Cybercrime, McAfee Internet Security, McAfee Internet Security for Mac, mcafee internet security for mac; mcafee family protection for mac, McAfee Labs, McAfee Labs Q3 Threat Report, McAfee Labs Threats Report, McAfee LiveSafe, McAfee managed Service Provider Program, mcafee mobile, McAfee Mobile Security, McAfee MobileSecurity, McAfee MOVE, McAfee MOVE AV, McAfee Network Intrusion Prevention Systems, McAfee Network Security, Mcafee Network Security Manager, McAfee Network Security Platform, McAfee NSP, McAfee One Time Password, McAfee Partner, McAfee Partner Connected, McAfee Partner Learning Center, McAfee Partner Locator, McAfee Partner of the Year Award, McAfee Partner Portal, McAfee Partner Program, McAfee Partner Summit, McAfee Partner Summit 2012, McAfee Policy Auditor, McAfee Profitability Stack, McAfee Q1 Threat Report, McAfee Q1 Threat Report 2013, McAfee Q2 Threat report, McAfee Q3 Threat Report, McAfee Q4 2011 Threat report, McAfee Rebates, McAfee research, McAfee Rewards, McAfee Risk Advisor, McAfee Safe Eyes, McAfee Safe Eyes Mobile, McAfee SafeKey, McAfee SafeKey Password Manager, McAfeeSECURE, McAfee SECURE, mcafee secure shopping, McAfee Security, McAfee SecurityAlliance, McAfee Security Journal, McAfee Security Management, McAfee security products, McAfee Security Scanner, McAfee security software offer, McAfee Security Webinars, McAfee Site advisor, McAfee SiteAdvisor, McAfee Social Protection, McAfee Software, mcafee spamcapella, McAfee Stack Challenge, McAfee survey, McAfee TechMaster services, McAfee Technology Centre, McAfee Threat Predictions, mcafee threat report, McAfee Threats Report, McAfee Total Access for Endpoint, McAfee Total Access for Servers, mcafee total protection, McAfee Vulnerability Manager, McAfee Vulnerability Manager for Databases, mcafee wavesecure, McAfee Web Gateway, McAfee® Internet Security Suite, McCain, mCommerce, MDM, media, medical device security, medical identify theft, Medical identity theft, medical records, Medicare, memory, Menaces, Metro, Mexico, michael jackson, Microsoft, Microsoft Security Bulletin, Microsoft SQL Server database, Microsoft XML Core Services, Mid-Market, Middle East, Mike Decesare, Mike Fey, Millennium@EDU, mining, MMORPG, MMS, MMS 3.0, Mobile, mobile antivirus, mobile app, mobile applications, mobile apps, mobile banking, mobile carriers, Mobile Commerce, mobile computing, mobile cybercrime, mobile data communications, Mobile Data Protection, mobile data protocols, mobile device, Mobile Device Management, mobile devices, mobile devices and security threats, mobile device security, mobile devices issues, mobile exploit, mobile identity security, mobile malware, mobile myths, mobile passwords, mobile payments, mobile phones, mobile phone spyware, mobile PIN, mobile platform, mobile privacy, mobile protection, mobile safety, mobile safety tips, mobile security, mobile security app, Mobile Security Premium Protection, mobile security software, mobile shopping, mobile shopping threats, mobile smartphone security, mobile software platforms, mobile spam, mobiles security, mobile threats, mobile trends, mobile Wi-Fi, mobile wireless internet security concerns, Mobile World Congress, mobility, moghava.a, Moira, Moira Cronin, mom, money laundering, money orders, monitor a child’s identity, monitor credit and personal information, monitoring, Monkif, Mornings, Morphing, Moshi Monsters, most dangerous celebrities, most risky, Mother's day, mothering, mothering advice, mothering boys, mothering Internet safety, mother of boys, Mother’s day spam, movies, MS12-020, M Series, msn spaces, MSP, msvcr71.dll, multifactor authentication, multilayer security system, Multiplatform FakeAV, multiple devices, multiple social security numbers, MultiRogue, multitenancy, mum, Mummy blogger, MWC, mwc13, myAut2Exe, Mybios, my child is a bully, myspace, MySQL, mystery shoppers, mythbusters, NACACS, Narilam, national cybersecurity awareness month, National Cyber Security Awareness Week, national identification card, national institute of science and technology, National Press Club, National Security Agency, National Small Business Week, NATO, NBC News, NCCDC, NCCoE, NCSA, ndr, near field communication, negative online experiences, Netbook, netbooks, netiquette, Netmum, nettraveler, network, Network Access, Network Behavior Analysis, Network Evasions, Network IPS, Network Perimeter Security, Network Security, Network Security; Email & Web Security; Security-as-a-Service, Network Security Manager, Network Security Platform, network security server security, network threat behavior analysis, New age names, New online safety survey, news, News Feed, New teen survey, New Year, new year resolution, new year resolutions, New Year’s resolutions, New York Times, next-gen IPS, Next Generation, next generation data center, Next Generation IPS, NFC, NGFW, NGIPS, ngrbot, NickiSpy, Nigerian 419 Scam, nigerian scam, Night Dragon, NIST, Nitol, NitroSecurity, Nitro Security, NitroView, Niwa, NMU, Nobel Prize, north america, Northern Beacher Christian School, North Korea, NotCompatible, NSA, NSP, NSP 7.5, NSS Labs, NTBA, Nuclear Exploit-Kit, Nuquel, NY Times, Oak Ridge National Laboratory, Obad, obama, Obfuscation, Occupy Wall Street, OCTO, OHR, Oil & Gas, OLE, olympics, Olympic scams, OMB, one-click fraud, one-time password, OnePoll, online, Online Ads, Online Backup, online banking, online banking safely, Online Behavior, online behaviour, online bettings, online book shopping, online bookstore, online child safety, online coupon scams, online credit fraud, online danger, online dangers, online dating, online e-tailers, online ethics, online fraud, online game, online games, online game spam, online gaming, online gangs, online grocery ordering, online harassment, online holiday shopping, online marketing sites, online marketplace, online payment, online personal data protection, online predators, online reputation, online retail, online safety, online safety for kids, online safety of kids, Online safety of teens, online safety resolutions, online safety tips, Online scammers, online scams, online search, online security, online security education, online shopping, online shopping risks, online shopping scams, online shopping threats, online stores, online surfing, online threat, onlinethreats, online threats, online video, online voter registration, Open Source, operational risk, Operation Aurora, Operation High Roller, Operation Last Resort, Operation Shady RAT, OpLastResort, optimization, optimization testing, Optimized, optimize PC, Orange, organized crime, organized criminals, OS, OS/X, oscars, OTP, outages, outlook, over-achieving children, oversharing, OWASP, P2P, packed, packers, packing, PACT, PARC, parental advice, Parental control, parental controls, parental permission, parenting, parents, partner, Partner Acceleration Resource Center, Partner Care, Partner Connected, Partner Learning Connection, Partner Portal, partners, Partner Summit, PartnerTalk newsletter, passport, passports, passware, password, password complexity check, Password Day, password management, password manager, password protection, passwords, password security, password stealer, Pastebin, pat calhoun, patch, PatchGuard, Patch Tuesday, Patmos, Paul Otellini, PAW, pay-as-you-go, pay-per-install malware, paycash, Payload, payment, paypal, pay securely, PC, PC Addiction, PCI, PCI Compliance, PCI DSS, PC passwords, pc protection, PCRat, PCs, pc security, PC setup, PDF, pedro bueno, peer-to-peer file sharing networks, peer to peer, Peer to Peer file sharing, Pemberton, People, perception, personal data, personal identity fraud, personal identity theft, personal identity theft fraud, personal information, personal information loss, personal information over mobile phones, personal information protection, Personal information security, personal privacy, personal protection, personal tablet, Peru, peter king, pets, pet scams, pet shops, Phantom websites, PHI, phishing, phishing kits, phishing scams, phishing shareware, photo privacy, photo protection, photos, Photo sharing, Phyllis Schneck, pic.exe, pickpockets, pic sharing, piers morgan, PII, PIN, pins, Pinterest, pinterest scam, piracy, PixSteal Trojan, Playstation, Podcast, Poetry Group, Poland, Police, policies, Ponemon Institute, Ponzi scam, pooled mining, POP, Pop Tropica, pop ups, pornography, POS, POS systems, Postcode Lottery, posting inappropriate content, posting videos online, posts, PostScript, potential employers, Potentially unwanted program, POTS, power grid, power loss, Pre-detection, Pre-Installed Malware, pre-teens on FB, predictions, Premium SMS Trojan, presidential election, president obama, Primary School students, Prinimalka, Printers, privacy, Privacy Awareness Week, privacy law, privacy setting, privacy settings, Privacy settings on Google +, private data, Proactive Corporation, proactive identity protection, proactive identity surveillance, proactive security, Products, Profitability Calculator, Profitability Stack, profits, Project Blitzkrieg, promotion, protect, Protect all devices, protect devices, protect digital assets, protecting kids online, protecting photos, protecting teens, protection, protect kids online, protect teens, provide live access to fraud resolution agents, Public-Private partnerships, public policy, Public Sector, puget sound, Pune Police, pup, puppy love, puppy scams, Pushbot, push notification, PWN2OWN, pws, Q1 Threats Report, Q2 Threats Report, Q3 Threats Report, Q4, qr code, QRCode, QR codes, Quarterly Global Channels Webcast, quarterly threat report, Quervar, R&D, raj samani, Ramnit, Ransom-AAY.gen.b, ransomeware, Ransomware, rançonnage, raonsomware, Rapport, RAR, RAT, Ravens, RC4 algorithm, RC4 encryption, rdp, Real-Time for ePO, realtec, Real Time ePO, Realtime ePO, Rebecca Black, Recent Facebook Scam, Recent Facebook threat, Records phone conversations, recover files, recurring revenue, Red Exploit-Kit, redirect, Red Kit, Red October, Red Team, reference architecture, regulation, regulations, reinfect mbr, relationships, remote evoting, Renee James, replacing your smartphone, reporting, reputational risk, Rep Weiner, research, reseller, resolutions, responsibility, responsible mail, Responsible netizens, restorative justice, restore credit and personal identity, retail, retail security, return-oriented programming, reverse engineering, RFID, riches, ring tones, risk, Risk Advisor, risk and, Risk and Compliance, risk intelligence, Risk Management, risk of personal information loss, risks of online shopping, risky, risky app, risky celebrity searches, risky celebrity to search, risqué photos, Riverbed, Robert Siciliano, roberts siciliano, ROFL, rogue anti-virus software, rogue antivirus, rogue applications, Rogue Certificates, rogue security software, ROI, role playing games for kids, romance scams, Rookits, root exploit, Rooting Exploit, rootkit, RootkitRemover, Rootkits, ROP, RPM Italian, RSA, RSA 2012, RSAC, RTF, ruins, rules/guidelines for kids' cyber safety, Russia, s, SaaS, SaaS Monthly Specialization, SaaS security solutions, safe, safe email tips, Safe Eyes, safeguard, SafeKey, safe online shopping, safe password tips, Safe search, safe searching, safe search tips, safe shopping, safe shopping tips, Safe surf, safe surfing, safe transactions, safety, safety tips, SAIC, sales conversions, Salesforce.com, Samsung, Samsung Galaxy SIII, sandbox, San Jose, Santa, Saudi Arabia, Saviynt Access Manager, SCADA, scam, scammers, scams, Scam Video, SCAMwatch, SCAP, scareware, scarface, SchmooCon, school captain, school holidays, schools, SC Magazine, Scream and Shout, screensavers, sear, search, Search engine optimization, Search engine poisoning, SEC Guidance, secrecy, Secret Life of Teens, Secret Life of Teens research, Secret Lives of Teens, SecTor, Secure Boot, secure cloud computing, Secure Computing, secure container, secure data, secure devices, Secure Electronic Registration and Voting Experiment, Secure Email Gateway, secure mobile devices, secure new devices, secure passwords, secure smartphone, secure wi fi, Securing new devices, security, Security-as-a-Service, Security 101, Security and Defense Agenda, security attacks, SecurityAwareness, security awareness, Security best practice, security branding, security breach, security breaches, security conferences, Security Connected, Security Connected Reference Architecture, Security Education, security fence, Security Influence, security information and event management, Security Innovation Alliance, security landscape, security management, security metrics, security optimization, security partner, security policy, security policy enforcement, security protocols, Security Seals, security software, Security Summit, security threats, security trends, self-defence, selling like, sensitive data, sensitive documents, sensitive information, Sentrigo acquisition, SEO, seo abuse, SEPA, SERVE, server, services, settings, sexting, Shady RAT, SharePoint, sharing photos, sharing pictures, shellcode, Shop.org, shopping scams, shortened URLs, short url, shoulder surfing, SIA, SIA Partners, SIEM, signature-based detection, signed drivers, Silent Circle, Silent Text, simple safety tips, site advisor, SiteAdvisor, siteadvisor research, Sitting On Top Of The World, Situational Awareness, Skype, skype.exe, Skype malware, SkyWiper, Skywyper, SlowLoris, Small busines, Small Business, Smart Grid, Smart Perimeter, smart phone, smartphone, smartphones, smartphone safety, smartphone secuity, smartphone security, smart phone threats, SmartScreen, SMB, SMB Advisor Tool, SMB Deal Registration, SMB Extravaganza, SMBs, SMB security, SMB Specialization, smishing, sms, SMS Lingo, sniffing tools, SNS Addiction, social business, social comparison, social connections, social engineering, Social Engineering tricks by malware, social media, social media cleanup, social media in the classroom, social media online scams, social media passwords, social media scams, social media threats, social network, social networking, social networking best practices, social networking scams, social networking sites, social networking sites security, social networks, social responsibility, Social Security, Social Security Card, social security number, Social Security number fraud, social security number theft, Social Security number thefts, social skills, Sofia Vergara, soft token, software, Software-as-a-Service, software installation, solid state drive, SoLoMo, Solution, Sony, Sophos, South Africa, South Korea, spam, Spamhaus, spam mail, Spams, spear, Spearphishing, Spellstar, spoof, sport, SpyEye, Spyware, sql attacks, SQL Injection, SSN fraud, Ssucl, st. patricks day, Stack Challenge, stack pivoting, stamper.a, State of Security, stay safe from phishing, stay safe online, stay safe tips, Stealth, stealth attack, stealth crimeware, stealth detection, stealthy attack, steganography, Stephen Conroy, Steve Jobs, Stinger, stolen cards, stolen computer, stolen email addresses, stolen mail, stolen medical card, stolen passwords, stolen PC, stolen Social Security number thefts, Stonesoft, Stop.Think.Connect, storage, stored, Stratum, strong password, student loan applications, Stuxnet, subscription, substation, Suites, summer activities, summer games, Summer holidays, Summer Olympics, summer vacation, Superbowl, Support, Support Notification Service, support services, surfing, survey, survive reboot, suspicious, suspicious messages, suspicious URLs, Swartz, swine flu, Symbian, symbols, Sype, System Progressive Protection, sécurité informatique, T-Mobile, tablet computers, tablets, tablet security, tag, TAGITM, Tags: Cybermum, targeted attack, targeted attacks, taxes, tax filing tips, taxpayer warning, Tax Preparer Scams, tax returns, tax scams, tax season reminder, TCO, teacher abuse over the internet, Teaming Plan, Tech Data, tech gifts, technical support, technology, technology development, technology trends, Tech Savvy Teenagers, tech services, tech support, TED, teenage, teen behavior, teen cyclones, teen hate video, teen love, Teen Online Research, teens, teens and porn, teens online, teens online dating, teens online safety, Teens on social networking sites, teens posting video, Telecommunications, terrorism, Testing, Tetris, Texas fertilizer plant explosion, text message, text messaging, Thailand, The Age of Cyber Warfare, The Bullied and The Bystander, The Bully, The Economist, the European Network and Information Security Agency, The Profitability Stack, The Secret Life of Teens, The Stack, The Tallinn Manual on the International Law Applicable to Cyber Warfare, The Use of the Internet for Terrorist Purposes, The VARGuy, threat, threat intelligence, threat predictions, threat reduction, threat report, Threats, threats on women's day, Threats Predictictions, thumb drive, thurber, Tiered Pricing, Tiger mother, Tips, tips and tricks, Tips for a secured password, Tips for Consumers, tips to mobile security, tips to stay safe online, TITUS, TJX, TMI, Todd Gebhart, tools, toothbrushes, Top 25 Companies to Partner With, Total Access, Total Access for Business, Total Access for Business Promotion, total disconnection, Total Protection for Enterprise, Total Protrection 2012, TPM, tracking usage, traffic manager, transfer data, translator, travel, travel related online scams, travel risk, travel scams, travel security, Travnet, trending topics, trends, Trevi, trojan, trojan banker, trojans, troubleshoot PC, Trust and Safety, Trusted Computing Module, trustedsource, trusted websites and web merchants, Trusteer, trustmark, Trustmark Security, TSA, TSB and STP, Tulane, Tumblr, Turkey, tweens, Tweens Teens and Technology, tweet, Tweets, twitter, Twitter celebrities, Twitter chat, Twitter online security, Twitter Spam, twitter spam; phishing; twitter scam, two-factor authentication, type in website address incorrectly, types of phishing, typing in incorrect URLs, typos, typosquatting, U.S. Cyber Challenge Camps, U.S. Economy, UAE, ukash, Ultrabook, Ultrabooks, Ultrabook security, unauthorized credit card transactions, uncategorized, Underground Economies, uninitialized local variable, unique password, United Arab Emirates, United Nations High Commissioner for Refugees, Unix, unlimited technical support, unpacking, unprotected PCs, unsecured unprotected wireless, unsecured unprotected wireless security risks, unsecured wireless, Unsecure websites, unsubscribe, untag, update computer, UPS scam, UPS scams, UPX, urchin.js, URL hijacking, URL shortening services, USB drives, US Department of Defense, use after free, use of cookies advertising personal security, use of Social Security number (SSN) as national ID, user identification, user mode, US passport, USSC, USSD, UTF-8, UTM, vacations, Valentine's Day, valentine scams, valentines day scams; romance scams; email spam, valentines day scams; romance scams; valentine threats, ValidEdge, ValidEdge sandboxing, value-add, Vanity Fair, VB6, vbs, Vericept DLP, verify website's legitimacy, Verizon DBIR, Verizon Mobile Security with Total Equipment Protection, ViaForensics, video game, Video of Nayanthara and Simbu, video shot of infosys girl, vinoo thomas, violent video games, virtual arguments, Virtualization, VIrtual Machines, Virtual Sales Kickoff 2012, Virtual Sales Kickoff 2013, virus, Viruses, Virus protection, virusscan, VirusScan Enterprise with ePO 8.8, VirusTotal, visa, vista, Vista Defender 2013, Visual Basic 6, VMworld 2011, Vontu DLP, VorVzakone, voter registration, voting, vPro, vSkimmer, vulnerabilities, vulnerability, vulnerability management, Vulnerability Manager, vulnerability manager for databases, W32/XDocCrypt.a, waledac, Wall Street Journal, Walmart, WAN, Washington D.C., water facility, water pumps hacked, water treatment facilities hacked, wave secure, wearables, wearable technology, web, Web 2.0, Webcast, web filtering, web gateway, Webinar, web mobs, web protection, web searches, web security, Websense DSS, Web services, web sites, website security, web threats, welfare fraud, wells fargo, Westfield, Westinghouse, what to do if your child is a bully, what to do when your wallet is lost missing or stolen, white hat hackers, whitelist, Whitelisting, Wi-Fi, Wi-Fi WEP WAP protection breach, wifi, Wii, wikileaks, will.I.am, Win7 Defender 2013, Win 8, window, windows, Windows 7, Windows 8, Windows 8 Metro, Windows Credential, Windows Defender, windows malware, Windows Mobile, Windows Runtime, Windows Server 2012, Windows Store, Wind River, WinRT, winsh, wiring money, Women’s Day, word cloud, work with victim restore identity, World Cup, world of warcraft, worm, Worm/Autorun, worm:Win32/Nuquel, Worms, wrong transaction scam emails, www.counteridentitytheft.com, Xbox, XDA-Developers, XDocCrypt, Xerox, XFA, xirtem, xmas, XPDefender 2013, xss, XtremeRAT, Yahoo!, Yahoo password hacked, yousendit, youth, youtube, You Tube, You Tube Channel, Youtube Scam, you tube videos, Zbot, Zero-Day, Zero-Day Attack, ZeroAccess, zero padding, zeus, ZIP, zombie, zombie computers, zombies, • Facebook etiquette, • Most dangerous celebrity, • Parental control
Enterprise : Support :

McAfee Response To Current False Positive Issue

Wednesday, April 21, 2010 at 4:29pm by
Archive

In the past 24 hours, McAfee identified a new threat that impacts Windows PCs. Our researchers worked to address this threat that attacks critical Windows system executables and buries itself deep into a computer’s memory.

The research team created detection and removal to address this threat. The remediation passed our quality testing and was released with the 5958 virus definition file at 2.00 PM GMT+1 (6am Pacific Time) on Wednesday, April 21.

McAfee is aware that a number of customers have incurred a false positive error due to this release. We believe that this incident has impacted a small percentage of our enterprise accounts globally and a fraction of our consumer base–home users of products such as McAfee VirusScan Plus, McAfee Internet Security Suite and McAfee Total Protection. That said, if you’re one of those impacted, this is a significant event for you, we understand that and we’re very sorry.

Our initial investigation indicates that the error can result in moderate to significant issues on systems running Windows XP Service Pack 3.The immediate impact on corporate users was lessened for corporations who kept a feature called “Scan Processes on Enable” in McAfee VirusScan Enterprise disabled, as it is by default, though those customers could also be impacted when running a scan.

The faulty update was removed from all McAfee download servers within hours, preventing any further impact on customers.

McAfee teams are working with the highest priority to support impacted customers. We have also worked swiftly and released an updated virus definition file (5959) within a few hours and are providing customers detailed guidance on how to repair any impacted systems.

Corporate Customers
- This entry in our virus information library provides workarounds
- Our knowledge base has two articles, one specific for VirusScan Enterprise users and one for Total Protection Service users
- Customers are discussing the issue in our online support community
- More details on this topic are available in an FAQ.

Consumers
- This support page provides information for impacted consumers
- Consumers are also discussing the topic in the online community

To contact McAfee by phone in your region, go to the “Contact Us” page on our Web site and select your country for the correct number.

Early morning on Thursday night (at around 1 AM PT) we published a SuperDAT Remediation Tool to help customers fix affected systems. The tool suppresses the driver causing the false positive by applying an Extra.dat file in folder. It then restores the “svchost.exe” Windows file. The tool has been successful at remediating the problem caused by the faulty DAT update for multiple customers. The tool itself and more details on how it works are available in our knowledge base.

We are investigating how the incorrect detection made it into our DAT files and will take measures to prevent this from reoccurring.

We sincerely apologize for the inconvenience this has caused our customers and will update this blog posting as more details become available.

Barry

PS: I just published another blog in response to some of your comments below.


(Updated at 3.35 PM PT to include statement on number of customers impacted.)
(Updated at 3.50 PM PT with a link to details for consumers who were impacted.)
(Updated at 5.13 PM PT with link to knowledge base.)
(Updated at 5.44 PM PT to correct the number of impacted consumers.)
(Updated at 8.20 PM PT removing detail on 5959 DAT capabilities.)
(Updated at 9.27 PM PT to provide additional detail on customer impact added link to new blog post.)
(Updated at 10.01 PM PT to add a link to the support community.)
(Updated at 11.58 AM PT on Thursday to add additional KB article links.)
(Updated at 1.10 PM PT on Thursday to add mention of remediation tool.)
(Updated at 2.45 PM PT on Thursday to restate number of customers impacted.)
(Updated at 12.53 PM PT on Friday to add a link to the FAQ.)

Tags: ,

Submit your own comments / message for this post

Your email is never published nor shared. Required fields are marked *

 

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

« Older Comments

Comments (419)

  • dylan February 19, 2011 8:58AM

    how do you restall mcafee because it say so and a bought a one and i try to fix it with the butten that say fix.

    Reply
  • pcregistrysoft August 24, 2010 9:47PM

    I have taken my computers to the same shop for over 10 years now, i have even worked there in the past, only 1 person there works on mine an we have taught each other some things – i stay more informed than she does on some things.
    So its not like taking it to a stranger or doing it remotely, its a built up relationship thats been formed over years.

    Reply
  • Allistair May 4, 2010 2:44PM

    Ok I have two computers running McAffe. It has taken me a week to get sorted as I didn’t have ready access to an internet machine. Four hours of fiddling and one machine is now sorted.

    I had the additional problem that I could not copy or paste, or move the repair files from a pen drive to the machine. Solved it in the end by zipping the files then choosing unzip to location and saving onto desktop.

    Sadly this isn’t working on the second machine and after another four/ five hours its not working. How much is IT support an hour? Where do I send the bill for my time?

    Reply
  • RCometa April 27, 2010 1:05PM

    I must agree Andrew[UK].

    Yeah, McAfee most certainly made a huge negative impact on businesses…
    Yeah, a lot of computers dived…
    Yeah, a lot of labour and thumbs twiddled…
    Yeah, IT depts have spent many hours…
    But this is technology mass produced like cell phones… anyone had a cell phone breakdown?
    LG’s cell phone division had a recall early 2009 for a particular model which was more powerful than it was created for; but they found a solution and delivered, it took some time but a solution was still provided.

    Point is that mistakes happen… by everyone. EVERYONE has made it known that McAfee goofed up and McAfee has also admitted recognizes their mistake, you may not beleive that they understand the extent of the impact only because we’re too angry at them to read inbetween the lines.

    Let McAfee handle the programming codes stuff.

    To McAfee, you do have a great challenge, a lot of angry consumers. I know you know that. Good luck !

    Cheers!

    Reply
  • Colby April 27, 2010 10:51AM

    I’m a freelance PC repairman and I’ve worked with dozens of people on this issue. Consumers are pissed. Large Enterprises are pissed. Drop “McCrappy” like a hot potato. Not only does their product perform poorly against malware but, they DO NOT care about their customers. In this case, they are lying about the “0.5%” of people affected.

    Obvious lies are obvious.

    I urge McCrappy users to switch to another AV product. Companies like Kaspersky, F-Secure, ESET, Sunbelt, Symantec, etc, actually care.

    Reply
  • anna merrick April 27, 2010 10:47AM

    I use Vista. My computer has been crippled since Friday morning. Firstly, McAfee don’t call me back within the time limit they give me. Now I’m waiting for Engineering to ring me because Technical support are unable to fix my computer. What a SHAMBLES ! I will NEVER EVER use McAfee products again and I would advise anyone else not to go near them.

    Reply
  • joe April 27, 2010 10:46AM

    Wow, I am glad that I dumped the big mac 2 months ago. They (macafees) as a service to me withdrew money from my account for the current suscription fee. The main problem is that I never gave them authorization or anyone authorization to tap my account. After a phone call to their service dept. they refunded the money that they took from me. I had to go to my bank and request a stop payment which was to late of course. Things must be rough for the big mac that they have to resort to this kind of action. I had been a customer for about 7 years. Gee they didn’t even kiss me.

    Reply
  • Stefan April 27, 2010 9:56AM

    Im still not running, everybody is not compter geeks, last thing to do is re format the stupid computer, thanks to McAfee….

    Never ever going to use McAfee again

    Reply
  • Mr A April 27, 2010 5:42AM

    Hi, I’m also one of the many victims that came across this headache of a problem. Eventually i fixed it (in a matter of speaking) by googleing for the solution. Found the solution and my machine started working again. However my systems mcaffee was reseted back to the factory defaults that come with my CD. After the 4th automatic update the problem occured again!! Why is the fault still being downloaded after update?? VERY SUSPICIOUS!! Uninstalled mcaffee and allowed one update for virus definition then prompted it to notify me of any new updates. I prefer a little control during these hard times … wouldn’t you?

    Reply
  • Graeme April 26, 2010 2:39PM

    Dear All,
    I share your pain – and after having tried to use the McAfee ‘fix’ it copied via a hack computer from their website I had stopped the rot, but hadn’t got my functionality or internet back.

    What finally seemed to have fixed it was copying the svchost.exe copied using cmd line! – see D Slinger’s item.

    (Thought the McAfee extra.dat and superdat was supposed to have done that)

    A happy man, I\’m off to walk the dog !

    Reply
  • Andrew [UK] April 26, 2010 9:39AM

    Well, I run a McAfee ePo solution which has the McAfee AV software deployed to ~1500 Windows Computers, ~1000 of these Windows XP.

    About ~1300 computers in the estate had the rouge DAT file installed, yet I was able to update to the subsequent DAT’s without issue.

    Hopefully, for some that puts into perspective McAfee’s claims that a small percentage of computers were affected. As an example, if you take my ~1500 computers and add it to 20 companies which each have 5 computers (100) where 4 out of 5 are affected before the ‘global’ figures for systems affected are 5% (i.e. 80 computers = 5% of 1500+100).

    So in summary, although the figures may be worse than McAfee are admitting, people who put comments like ‘I have an office with 20 computers and 100% were affected so McAfee’s figures are wrong’ need to take a step back. I think a number of people posting here need to get a sense of perspective – the person that wrote ‘I wouldn’t want McAfee to crash a computer running life support systems in a hospital’ needs to step back and think. Why would you have a presumably ‘networked’ Windows XP computer (that can maybe even access the Internet) to provide life support. I’m pretty sure that life support(ing) systems run bespoke software and hardware that can’t multitask running a ventilator, drip and Solitaire for example.

    I also think the person that wrote that the McAfee issues feels like the equivalent to hiring a security guard and then he turns round and shoots you in the face. Wouldn’t it be better to equate it to the said security guard detecting you as Osama Bin Laden, shooting you in the face, but then upon realising his mistake gives you some anti-bullet medicine that makes you well again. I haven’t read all the comments as I have to take breaks to get my laughing fits out the way.

    I do feel for those that have spent money having a computer repaired, or for companies who lost resources (peoiple-time, money, services) whereby the issue was caused by McAfee, and if the said users could prove it, I think that McAfee should reimberse for the cost and inconvenience.

    I also think there is a lot of scaremongering going on with many comments saying things like ‘I’m going to uninstall McAfee right away’ or ‘I’m going to boycott McAfee’ etc etc. I can’t count the number of times that my Microsoft-OS’d computer has crashed to the point of rebuild because of inherently poor underlying code in the operating system, which lets not forget is the reason we need AV software in the first place – because the OS is inherently unsafe – and I’m sure many of you reading this have experienced the same – yet how many of you are saying you’re going to ditch Microsoft Windows etc etc?? – yet I bet a good percentage of users reading this are currently doing so in an out of date or non-fully-patched version of Internet Explorer and underpatched version of XP – with a underconfigured firewall and no web filtering software. I would even wager that quite a few of you probably visit websites that have malicious code in them that gets stopped at the door by your McAfee AV software.

    I’m not pro-McAfee, but the majority of posters need to get real, and get a sense of perspective. If you’re still alive and your business hasn’t folded and you haven’t lost millions of pounds/dollars, maybe you should just count your lucky stars and find something else to moan about.

    Reply
  • Andy Shipley April 26, 2010 5:10AM

    It is very kind of you to offer to resolve these issues over the phone especially as you are only going to charge £1 per minute per the privilege!
    Talk to your technical support and tell them to support this issue for FREE!

    Reply
  • Rob April 26, 2010 3:18AM

    Why don’t you use plain English. This sounds like a law suit protected script to me. I think you (Barry) need to learn a more positive approach to you clients. We screwed up, your computer system will fail due to our update and this is how you fix it. This should be plastered on the front page of the website. Can we bill our lost time and costs to McAfee?

    Reply
  • Joe April 26, 2010 2:27AM

    Thanks to McAfee Total Protection I’ve spent a total of 17hrs since Wednesday to try and repair my pc.
    Out of sheer desperation I wiped everything and installed a new OS.

    And to think I nearly recommended McAfee to friends..

    Reply
  • Kamran Masood April 26, 2010 1:08AM

    I am running Windows Vista. My Real-Time scanning of McAfee has gone OFF and doesn’t turn ON. My internet has stopped working. Consequently, no McAfee updates can be downloaded. The system has crippled. I am afraid that I will have to format my hard drive and restore my system to factory defaults of SONY VAIO.
    Will you be hasty enough to provide remedies or Simply want your customers to move onto some better options.

    Reply
  • Avguste Antonov April 25, 2010 11:27PM

    Suggestion to everyone is to switch to Avast and Comodo

    Reply
  • Jayson Kurfis April 25, 2010 9:49PM

    When this problem came up, I immediately called Mcafee technical support. I paid $90 to your tech support group and was told that it was not a virus problem. The tech said that I should contact Dell because he didn’t know what was happening with my system and stated that my credit card would be refunded (at this time no refund has been given). I called Dell and they asked whether or not I had recently updated my Mcafee virus file. Unfortunately, I had.

    This process took six hours and cost $250. Since you stated this problem only affected a small portion of your customer base, I would expect that you would have no problem providing restitution for the cost of repair and the promised refund to the credit card.

    Reply
  • Luke April 25, 2010 8:43PM

    Cant even open up to a single game without the thing being quarantined

    Reply
  • TechGuy April 25, 2010 9:22AM

    It just comes to show that you can never be too prepared, I have been googling backup software and came across Genie Timeline it looks perfect for my backup needs, but im not sure if the software does what it says it does, has anyone heard of this company?

    Reply
    • « Older Comments