Executive Perspectives

Lessons Learned on the Journey to McAfee Complete Endpoint Suites

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By on Jun 10, 2013

Security Connected has been McAfee’s approach to security for some time now. We’ve built out a platform of solutions to enable customers to realize it – allowing them to evolve from reactive to proactive security postures. Through innovation and acquisition, we’ve assembled and integrated technologies to deliver across a number of technology fronts.  McAfee’s launch of McAfee Complete Endpoint Protection – Enterprise and McAfee Complete Endpoint Protection – Business represents the first suites in the industry to link security from “chip to OS to applications” providing visibility, risk management, and protection across threat vectors.

And while these new endpoint suites include the Intel-McAfee rootkit protection of Deep Defender and a variety of other capabilities of which we are very proud, they also reflect McAfee’s realization that licensing models are as important as vision and technology in helping customers evolve to that proactive security posture. Traditional licensing models haven’t always been an asset in allowing customers to get to where they want to go.

McAfee’s new Endpoint Suites acknowledge that customers are on a journey – they could be in one phase or another. As an IT manager, you’ll never be completely rolled out of one product, and conveniently be able to wait to start implementing the next. You usually have a mixture or blend of technologies that you need.

If you need encryption, you can go find a cheap encryption vendor, and a dozen other point products that win you over because they work well-enough and fit your RFP. But suddenly you’ve got two dozen management consoles across all these solutions.

We see these situations at customer sites each week and they are reminders that our industry must help our customers evolve inside of their singular budgets. And that each tactical purchase should not make that evolution more difficult.

Before and since becoming CTO, I’ve spent the bulk of my time considering what a technology needs to do. Customer conversations make you realize that licensing is a critical factor in execution – the pathway to making technology vision become reality. With this in mind, we’ve made our endpoint offerings flexible enough to allow our customers to mature underneath a single buying cycle.

In security, it’s never easy to be strategic. You have a lot of tactical decisions to make. You have to evolve to be tactically strategic. In other words, you have to make sure your tactical decisions yield strategic outcomes in the future. And you’re failing if those tactical decisions are driving you farther away from those outcomes.

In these new endpoint suites, we’ve implemented a new approach to licensing our technologies, allowing our customers to grow, transition and evolve at their own pace, in a way of their choosing.

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